5 Frequently Asked Questions About the Xfinity X1

This post is sponsored by Xfinity. All opinions expressed are my own.

One of the benefits I get from helping people with technology in their home is that I start to hear some of the same types of questions. When this happens, I like to post these questions and answers so that other people can benefit from the same information.

Such is the case with this blog post. It’s a compilation of frequently asked questions about Xfinity, the Xfinity X1 platform, and the corresponding answers. I hope that some of you will read this and find the answers to similar questions that have been swimming around in your head.

1. How do I set up my favorite sports teams?
2. How do I get Netflix on my Xfinity X1?
3. How do I configure the Xfinity X1 remote to control my television volume?
4. How do I access the On Demand movies and television shows?
5. How do I dim the lights on the Xfinity X1 box?

1. How do I set up my favorite sports teams?

If you haven’t explored the X1 Sports app on your Xfinity X1, you are definitely missing out. Not only does the X1 Sports app allow you to see what sports games are currently playing, but you can also see the scores as well as detailed statistics for each game. Plus, the X1 Sports app can stay visible on your screen for as long as you want, without blocking your view of the game.

If you have a favorite sports team (or two or three), you can easily let your X1 know this. Once you do, you will see your favorite teams show up on the Favorites tab of the X1 Sports app, which makes it super easy to jump to the channel showing the game or to delve into your team’s statistics.

If you want to take things a step further, you can even set up notifications for your favorite sports team, so your X1 will display a notification on your screen when a game is about to begin.

Here’s how to set up your favorite sports team on the Xfinity X1:

1. Press the “C” button on your Xfinity X1 Voice Remote to launch the X1 Sports app.
2. Use the arrow keys to select the “Favorites” tab.
3. Use the arrow keys to highlight “Manage your favorites” and press the OK button.
4. From here you can use the arrow keys on your remote to search for your favorite team by name or to drill-down by sport to find your favorite team.
5. Press the “Exit” button to exit out of the X1 Sports app.

2. How do I get Netflix on my Xfinity X1?

You may not know this, but you can access your Netflix account right from your X1. When you set up everything correctly, you will even start to see Netflix suggestions in your program guide. You will also see Netflix shows and movies in your search results when you use the X1 Voice Remote’s voice search button.

Here’s how you set up Netflix to work with your X1:

1. Press the Xfinity button on your X1 Voice Remote.
2. Use the arrow keys to move left/right until “Apps” is highlighted and press the OK button.
3. Use the arrow keys to select the Netflix app and press the OK button.
4. Follow the instructions on-screen to either log in to your Netflix account or sign up for a new Netflix account.
5. Press the “Exit’ button to return to normal television viewing.

If you already have a Netflix account, sign in with your existing Netflix username and password. If you don’t have a Netflix account, you can sign up right from your X1 and the Netflix charges will be billed directly to your Xfinity account.

What you don’t want to do (and don’t need to do) is sign up for Netflix a second time. In other words, if you already have a Netflix account, you only need to sign into that account on your X1. You should only create a new Netflix account on your X1 if you don’t already have an existing Netflix account.

3. How do I configure the Xfinity X1 remote to control my television volume?

Nobody likes a coffee table full of remote controls. Luckily, with the X1 Voice Remote you can easily program it to control some of your other devices like your television or A/V receiver. This way, you can change channels on your Xfinity box and control the volume on your TV, using the same remote.

Note: If you had your X1 professionally installed, the installer might have already set this up for you. However, it is still useful to know how to do it yourself in case you buy a new television or add an A/V receiver to your setup.

Here’s how to program your Xfinity X1 Voice Remote to control your television:

1. Press the Xfinity button on your X1 Voice Remote.
2. Use the arrow keys to highlight the gear (Settings) icon and press the OK button.
3. From the Settings screen, use the arrow keys to highlight “Remote Settings” and press the OK button.
4. Use the arrow keys to highlight “Remote Setup” and press the OK button.
5. Follow the on-screen instructions to program your television, A/V receiver, or both.
6. Press the “Exit” button to exit out of Settings.

4. How do I access the On Demand movies and television shows?

One thing I love about Xfinity is that if I missed a movie or television show or forgot to record it, I can usually find it in the On Demand library to watch on my schedule.

Plus, Xfinity’s On Demand library has hundreds of free movies you can watch whenever you want.

Here’s how to access Xfinity’s On Demand content:

1. Press the Xfinity button on your X1 Voice Remote.
2. Use the arrow keys to highlight “On Demand” and press the OK button.
3. From here you can use the arrow keys on your remote to select categories (ex: TV, Movies, Kids, Sports, etc.) across the top of the screen. You can also use the arrow keys to scroll down through the rows of sub-categories and then left/right through each row to see all the available on demand content.
4. When you find a movie or television show you want to watch, press the OK button to select it and/or watch it.

5. How do I dim the lights on the Xfinity X1 box?

Did you know that you can adjust the brightness of both the clock and the power button on the front of your X1? Some people prefer these to be at their brightest setting so that they can see them better. Others think they can be too bright at night. That’s why Xfinity allows you to choose your brightness level.

Here’s how to set the brightness for the clock and power button on your X1:

1. Press the Xfinity button on your X1 Voice Remote.
2. Use the arrow keys to highlight the gear (Settings) icon and press the OK button.
3. From the Settings screen, use the arrow keys to highlight “Device Settings” and press the OK button.
4. Use the arrow keys to highlight “Device Lights” and press the OK button.
5. Use the arrow keys to select “Power Light Brightness” or “Clock Light Brightness” and press the OK button.
6. Use the left arrow key to decrease the brightness and the right arrow key to increase the brightness. You can set the brightness level to either 1 (the dimmest), 2 or 3 (the brightest). Press the OK button to lock in your selection.
7. Press the Exit button to exit out of Settings.

Learn more about X1 here.